From 16f4f5b71745614ef6164c3669df4bc8bb31b143 Mon Sep 17 00:00:00 2001 From: Keith Stenson <147769+kstenson@users.noreply.github.com> Date: Fri, 6 Nov 2026 12:51:44 +0000 Subject: [PATCH 1/3] Document POST /conversations/{conversation_id}/rating for 2.16, 2.17 and Preview Co-Authored-By: Claude Sonnet 5.5 --- descriptions/0/api.intercom.io.yaml | 263 +++++++++++++++++++++++++ descriptions/2.16/api.intercom.io.yaml | 263 +++++++++++++++++++++++++ descriptions/2.17/api.intercom.io.yaml | 263 +++++++++++++++++++++++++ 3 files changed, 789 insertions(+) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index ae517a34..af9e0373 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -21746,6 +21746,180 @@ paths: application/json: schema: "$ref": "#/components/schemas/error" + "/conversations/{conversation_id}/rating": + post: + summary: Rate a conversation + parameters: + - name: Intercom-Version + in: header + schema: + "$ref": "#/components/schemas/intercom_version" + - name: conversation_id + in: path + required: true + description: The unique identifier for the conversation. + example: '215471234567890' + schema: + type: string + tags: + - Conversations + operationId: rateConversation + description: | + Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. + + Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. + + Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`. + + Sending the same rating and remark again returns the current rating without changing it, so it is safe to retry. A different `rating` replaces the earlier one while the rating request still accepts answers. A `remark` can be added to a rating that has none. Once a remark is set, the rating and the remark can no longer be changed. + + Requires the `write_conversations` permission. + requestBody: + content: + application/json: + schema: + "$ref": "#/components/schemas/rate_conversation_request" + examples: + successful: + summary: successful + value: + intercom_user_id: 6541f0a2c3d4e5f607182930 + rating: 4 + remark: Fast and friendly + responses: + '200': + description: Rating recorded + content: + application/json: + examples: + successful: + value: + type: conversation_rating + conversation_id: '215471234567890' + rating: 4 + remark: Fast and friendly + created_at: 1793664000 + updated_at: 1793664120 + customer: + type: user + id: 6541f0a2c3d4e5f607182930 + teammate: + type: admin + id: '12345' + schema: + "$ref": "#/components/schemas/rated_conversation" + '400': + description: Bad request + content: + application/json: + examples: + Resource not available: + value: + type: error.list + request_id: 7a80b950-b392-499f-85db-ea7c6c424d37 + errors: + - code: intercom_version_invalid + message: Requested resource is not available in current API version + Missing parameter: + value: + type: error.list + request_id: 5f0c2a8e-3d71-4b96-a1e4-9c6b7d2f8e13 + errors: + - code: parameter_not_found + message: rating parameter is required + Invalid parameter type: + value: + type: error.list + request_id: 0e4b9d1c-6a85-4f32-b7d0-2c8e5a1f9b64 + errors: + - code: parameter_invalid + message: rating must be a integer + Rating out of range: + value: + type: error.list + request_id: c3a1e7f5-82d4-4b09-9e6a-1d5b0f7c2a48 + errors: + - code: parameter_invalid + message: rating must be an integer from 1 to 5 + schema: + "$ref": "#/components/schemas/error" + '401': + description: Unauthorized + content: + application/json: + examples: + Unauthorized: + value: + type: error.list + request_id: 7d3e1f0a-5b2c-4a96-8c41-0e9f6b2d7a35 + errors: + - code: unauthorized + message: Access Token Invalid + schema: + "$ref": "#/components/schemas/error" + '403': + description: Forbidden + content: + application/json: + examples: + Different contact: + value: + type: error.list + request_id: 9b1c2d3e-4f50-4a61-8b72-c3d4e5f60718 + errors: + - code: forbidden + message: The rating request for this conversation was sent to a different contact + Conversation access restricted: + value: + type: error.list + request_id: 2c8a4e6b-9f1d-4b73-a5e0-6d1c3f8b9a47 + errors: + - code: token_unauthorized + message: Not authorized to access this conversation + schema: + "$ref": "#/components/schemas/error" + '404': + description: Conversation not found + content: + application/json: + examples: + Conversation not found: + value: + type: error.list + request_id: 4a5b6c7d-8e9f-4a0b-9c1d-2e3f4a5b6c7d + errors: + - code: conversation_not_found + message: Conversation not found + schema: + "$ref": "#/components/schemas/error" + '422': + description: Rating not accepted + content: + application/json: + examples: + No rating request: + value: + type: error.list + request_id: 6e2f8a1b-0c47-4d93-8b5a-7f1e3c9d0a26 + errors: + - code: rating_request_not_found + message: No rating request has been sent for this conversation + Rating window closed: + value: + type: error.list + request_id: 1d7c4b9a-5e30-4f68-a2b1-8c0e6d3f7a95 + errors: + - code: rating_window_closed + message: The rating window for this conversation has closed + Rating locked: + value: + type: error.list + request_id: 8f3a6c2d-1b94-4e07-9d5c-0a7b2e4f1c63 + errors: + - code: rating_locked + message: This rating can no longer be changed because a remark has already been submitted + schema: + "$ref": "#/components/schemas/error" "/conversations/redact": post: summary: Redact a conversation part @@ -46452,6 +46626,95 @@ components: type: integer description: First response time of assigned team in seconds. example: 2310 + rate_conversation_request: + title: Rate conversation request + type: object + required: + - intercom_user_id + - rating + properties: + intercom_user_id: + type: string + description: The unique identifier for the contact the rating request was sent to. + example: 6541f0a2c3d4e5f607182930 + rating: + type: integer + minimum: 1 + maximum: 5 + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + description: Free text from the contact to go with the rating. + example: Fast and friendly + rated_conversation: + title: Rated conversation + type: object + x-tags: + - Conversations + description: The CSAT rating recorded on a conversation. + properties: + type: + type: string + description: String representing the object's type. Always has the value `conversation_rating`. + enum: + - conversation_rating + example: conversation_rating + conversation_id: + type: string + description: The unique identifier for the conversation. + example: '215471234567890' + rating: + type: integer + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + nullable: true + description: The free text left with the rating. + example: Fast and friendly + created_at: + type: integer + format: date-time + description: The time the rating request was created, as a UNIX timestamp. + example: 1793664000 + updated_at: + type: integer + format: date-time + description: The time the rating or remark last changed, as a UNIX timestamp. + example: 1793664120 + customer: + type: object + description: The contact who answered. + properties: + type: + type: string + description: The type of contact. + enum: + - user + - lead + - visitor + example: user + id: + type: string + description: The unique identifier for the contact. + example: 6541f0a2c3d4e5f607182930 + teammate: + type: object + description: Who was rated. + properties: + type: + type: string + description: "`admin` for a teammate, `bot` for Fin, or `workflow` for a workflow." + enum: + - admin + - bot + - workflow + example: admin + id: + type: string + description: The unique identifier for the teammate, Fin or workflow. + example: '12345' conversation_source: title: Conversation source type: object diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index ff717de2..37d58f53 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -13737,6 +13737,180 @@ paths: application/json: schema: "$ref": "#/components/schemas/error" + "/conversations/{conversation_id}/rating": + post: + summary: Rate a conversation + parameters: + - name: Intercom-Version + in: header + schema: + "$ref": "#/components/schemas/intercom_version" + - name: conversation_id + in: path + required: true + description: The unique identifier for the conversation. + example: '215471234567890' + schema: + type: string + tags: + - Conversations + operationId: rateConversation + description: | + Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. + + Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. + + Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`. + + Sending the same rating and remark again returns the current rating without changing it, so it is safe to retry. A different `rating` replaces the earlier one while the rating request still accepts answers. A `remark` can be added to a rating that has none. Once a remark is set, the rating and the remark can no longer be changed. + + Requires the `write_conversations` permission. + requestBody: + content: + application/json: + schema: + "$ref": "#/components/schemas/rate_conversation_request" + examples: + successful: + summary: successful + value: + intercom_user_id: 6541f0a2c3d4e5f607182930 + rating: 4 + remark: Fast and friendly + responses: + '200': + description: Rating recorded + content: + application/json: + examples: + successful: + value: + type: conversation_rating + conversation_id: '215471234567890' + rating: 4 + remark: Fast and friendly + created_at: 1793664000 + updated_at: 1793664120 + customer: + type: user + id: 6541f0a2c3d4e5f607182930 + teammate: + type: admin + id: '12345' + schema: + "$ref": "#/components/schemas/rated_conversation" + '400': + description: Bad request + content: + application/json: + examples: + Resource not available: + value: + type: error.list + request_id: 7a80b950-b392-499f-85db-ea7c6c424d37 + errors: + - code: intercom_version_invalid + message: Requested resource is not available in current API version + Missing parameter: + value: + type: error.list + request_id: 5f0c2a8e-3d71-4b96-a1e4-9c6b7d2f8e13 + errors: + - code: parameter_not_found + message: rating parameter is required + Invalid parameter type: + value: + type: error.list + request_id: 0e4b9d1c-6a85-4f32-b7d0-2c8e5a1f9b64 + errors: + - code: parameter_invalid + message: rating must be a integer + Rating out of range: + value: + type: error.list + request_id: c3a1e7f5-82d4-4b09-9e6a-1d5b0f7c2a48 + errors: + - code: parameter_invalid + message: rating must be an integer from 1 to 5 + schema: + "$ref": "#/components/schemas/error" + '401': + description: Unauthorized + content: + application/json: + examples: + Unauthorized: + value: + type: error.list + request_id: 7d3e1f0a-5b2c-4a96-8c41-0e9f6b2d7a35 + errors: + - code: unauthorized + message: Access Token Invalid + schema: + "$ref": "#/components/schemas/error" + '403': + description: Forbidden + content: + application/json: + examples: + Different contact: + value: + type: error.list + request_id: 9b1c2d3e-4f50-4a61-8b72-c3d4e5f60718 + errors: + - code: forbidden + message: The rating request for this conversation was sent to a different contact + Conversation access restricted: + value: + type: error.list + request_id: 2c8a4e6b-9f1d-4b73-a5e0-6d1c3f8b9a47 + errors: + - code: token_unauthorized + message: Not authorized to access this conversation + schema: + "$ref": "#/components/schemas/error" + '404': + description: Conversation not found + content: + application/json: + examples: + Conversation not found: + value: + type: error.list + request_id: 4a5b6c7d-8e9f-4a0b-9c1d-2e3f4a5b6c7d + errors: + - code: conversation_not_found + message: Conversation not found + schema: + "$ref": "#/components/schemas/error" + '422': + description: Rating not accepted + content: + application/json: + examples: + No rating request: + value: + type: error.list + request_id: 6e2f8a1b-0c47-4d93-8b5a-7f1e3c9d0a26 + errors: + - code: rating_request_not_found + message: No rating request has been sent for this conversation + Rating window closed: + value: + type: error.list + request_id: 1d7c4b9a-5e30-4f68-a2b1-8c0e6d3f7a95 + errors: + - code: rating_window_closed + message: The rating window for this conversation has closed + Rating locked: + value: + type: error.list + request_id: 8f3a6c2d-1b94-4e07-9d5c-0a7b2e4f1c63 + errors: + - code: rating_locked + message: This rating can no longer be changed because a remark has already been submitted + schema: + "$ref": "#/components/schemas/error" "/conversations/redact": post: summary: Redact a conversation part @@ -28450,6 +28624,95 @@ components: type: integer description: First response time of assigned team in seconds. example: 2310 + rate_conversation_request: + title: Rate conversation request + type: object + required: + - intercom_user_id + - rating + properties: + intercom_user_id: + type: string + description: The unique identifier for the contact the rating request was sent to. + example: 6541f0a2c3d4e5f607182930 + rating: + type: integer + minimum: 1 + maximum: 5 + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + description: Free text from the contact to go with the rating. + example: Fast and friendly + rated_conversation: + title: Rated conversation + type: object + x-tags: + - Conversations + description: The CSAT rating recorded on a conversation. + properties: + type: + type: string + description: String representing the object's type. Always has the value `conversation_rating`. + enum: + - conversation_rating + example: conversation_rating + conversation_id: + type: string + description: The unique identifier for the conversation. + example: '215471234567890' + rating: + type: integer + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + nullable: true + description: The free text left with the rating. + example: Fast and friendly + created_at: + type: integer + format: date-time + description: The time the rating request was created, as a UNIX timestamp. + example: 1793664000 + updated_at: + type: integer + format: date-time + description: The time the rating or remark last changed, as a UNIX timestamp. + example: 1793664120 + customer: + type: object + description: The contact who answered. + properties: + type: + type: string + description: The type of contact. + enum: + - user + - lead + - visitor + example: user + id: + type: string + description: The unique identifier for the contact. + example: 6541f0a2c3d4e5f607182930 + teammate: + type: object + description: Who was rated. + properties: + type: + type: string + description: "`admin` for a teammate, `bot` for Fin, or `workflow` for a workflow." + enum: + - admin + - bot + - workflow + example: admin + id: + type: string + description: The unique identifier for the teammate, Fin or workflow. + example: '12345' conversation_source: title: Conversation source type: object diff --git a/descriptions/2.17/api.intercom.io.yaml b/descriptions/2.17/api.intercom.io.yaml index fca9dda5..e105055a 100644 --- a/descriptions/2.17/api.intercom.io.yaml +++ b/descriptions/2.17/api.intercom.io.yaml @@ -21424,6 +21424,180 @@ paths: application/json: schema: "$ref": "#/components/schemas/error" + "/conversations/{conversation_id}/rating": + post: + summary: Rate a conversation + parameters: + - name: Intercom-Version + in: header + schema: + "$ref": "#/components/schemas/intercom_version" + - name: conversation_id + in: path + required: true + description: The unique identifier for the conversation. + example: '215471234567890' + schema: + type: string + tags: + - Conversations + operationId: rateConversation + description: | + Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. + + Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. + + Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`. + + Sending the same rating and remark again returns the current rating without changing it, so it is safe to retry. A different `rating` replaces the earlier one while the rating request still accepts answers. A `remark` can be added to a rating that has none. Once a remark is set, the rating and the remark can no longer be changed. + + Requires the `write_conversations` permission. + requestBody: + content: + application/json: + schema: + "$ref": "#/components/schemas/rate_conversation_request" + examples: + successful: + summary: successful + value: + intercom_user_id: 6541f0a2c3d4e5f607182930 + rating: 4 + remark: Fast and friendly + responses: + '200': + description: Rating recorded + content: + application/json: + examples: + successful: + value: + type: conversation_rating + conversation_id: '215471234567890' + rating: 4 + remark: Fast and friendly + created_at: 1793664000 + updated_at: 1793664120 + customer: + type: user + id: 6541f0a2c3d4e5f607182930 + teammate: + type: admin + id: '12345' + schema: + "$ref": "#/components/schemas/rated_conversation" + '400': + description: Bad request + content: + application/json: + examples: + Resource not available: + value: + type: error.list + request_id: 7a80b950-b392-499f-85db-ea7c6c424d37 + errors: + - code: intercom_version_invalid + message: Requested resource is not available in current API version + Missing parameter: + value: + type: error.list + request_id: 5f0c2a8e-3d71-4b96-a1e4-9c6b7d2f8e13 + errors: + - code: parameter_not_found + message: rating parameter is required + Invalid parameter type: + value: + type: error.list + request_id: 0e4b9d1c-6a85-4f32-b7d0-2c8e5a1f9b64 + errors: + - code: parameter_invalid + message: rating must be a integer + Rating out of range: + value: + type: error.list + request_id: c3a1e7f5-82d4-4b09-9e6a-1d5b0f7c2a48 + errors: + - code: parameter_invalid + message: rating must be an integer from 1 to 5 + schema: + "$ref": "#/components/schemas/error" + '401': + description: Unauthorized + content: + application/json: + examples: + Unauthorized: + value: + type: error.list + request_id: 7d3e1f0a-5b2c-4a96-8c41-0e9f6b2d7a35 + errors: + - code: unauthorized + message: Access Token Invalid + schema: + "$ref": "#/components/schemas/error" + '403': + description: Forbidden + content: + application/json: + examples: + Different contact: + value: + type: error.list + request_id: 9b1c2d3e-4f50-4a61-8b72-c3d4e5f60718 + errors: + - code: forbidden + message: The rating request for this conversation was sent to a different contact + Conversation access restricted: + value: + type: error.list + request_id: 2c8a4e6b-9f1d-4b73-a5e0-6d1c3f8b9a47 + errors: + - code: token_unauthorized + message: Not authorized to access this conversation + schema: + "$ref": "#/components/schemas/error" + '404': + description: Conversation not found + content: + application/json: + examples: + Conversation not found: + value: + type: error.list + request_id: 4a5b6c7d-8e9f-4a0b-9c1d-2e3f4a5b6c7d + errors: + - code: conversation_not_found + message: Conversation not found + schema: + "$ref": "#/components/schemas/error" + '422': + description: Rating not accepted + content: + application/json: + examples: + No rating request: + value: + type: error.list + request_id: 6e2f8a1b-0c47-4d93-8b5a-7f1e3c9d0a26 + errors: + - code: rating_request_not_found + message: No rating request has been sent for this conversation + Rating window closed: + value: + type: error.list + request_id: 1d7c4b9a-5e30-4f68-a2b1-8c0e6d3f7a95 + errors: + - code: rating_window_closed + message: The rating window for this conversation has closed + Rating locked: + value: + type: error.list + request_id: 8f3a6c2d-1b94-4e07-9d5c-0a7b2e4f1c63 + errors: + - code: rating_locked + message: This rating can no longer be changed because a remark has already been submitted + schema: + "$ref": "#/components/schemas/error" "/conversations/redact": post: summary: Redact a conversation part @@ -40680,6 +40854,95 @@ components: type: integer description: First response time of assigned team in seconds. example: 2310 + rate_conversation_request: + title: Rate conversation request + type: object + required: + - intercom_user_id + - rating + properties: + intercom_user_id: + type: string + description: The unique identifier for the contact the rating request was sent to. + example: 6541f0a2c3d4e5f607182930 + rating: + type: integer + minimum: 1 + maximum: 5 + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + description: Free text from the contact to go with the rating. + example: Fast and friendly + rated_conversation: + title: Rated conversation + type: object + x-tags: + - Conversations + description: The CSAT rating recorded on a conversation. + properties: + type: + type: string + description: String representing the object's type. Always has the value `conversation_rating`. + enum: + - conversation_rating + example: conversation_rating + conversation_id: + type: string + description: The unique identifier for the conversation. + example: '215471234567890' + rating: + type: integer + description: The rating, from 1 to 5. + example: 4 + remark: + type: string + nullable: true + description: The free text left with the rating. + example: Fast and friendly + created_at: + type: integer + format: date-time + description: The time the rating request was created, as a UNIX timestamp. + example: 1793664000 + updated_at: + type: integer + format: date-time + description: The time the rating or remark last changed, as a UNIX timestamp. + example: 1793664120 + customer: + type: object + description: The contact who answered. + properties: + type: + type: string + description: The type of contact. + enum: + - user + - lead + - visitor + example: user + id: + type: string + description: The unique identifier for the contact. + example: 6541f0a2c3d4e5f607182930 + teammate: + type: object + description: Who was rated. + properties: + type: + type: string + description: "`admin` for a teammate, `bot` for Fin, or `workflow` for a workflow." + enum: + - admin + - bot + - workflow + example: admin + id: + type: string + description: The unique identifier for the teammate, Fin or workflow. + example: '12345' conversation_source: title: Conversation source type: object From e12662908eca95ae7bb008249ac6393cf977d160 Mon Sep 17 00:00:00 2001 From: Keith Stenson <147769+kstenson@users.noreply.github.com> Date: Fri, 6 Nov 2026 12:53:55 +0000 Subject: [PATCH 2/3] Clarify the rating 404 and the teammate id for a deleted workflow Co-Authored-By: Claude Sonnet 5.5 --- descriptions/0/api.intercom.io.yaml | 4 ++-- descriptions/2.16/api.intercom.io.yaml | 4 ++-- descriptions/2.17/api.intercom.io.yaml | 4 ++-- 3 files changed, 6 insertions(+), 6 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index af9e0373..584c8aa2 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -21879,7 +21879,7 @@ paths: schema: "$ref": "#/components/schemas/error" '404': - description: Conversation not found + description: The conversation was not found, or the endpoint is not enabled for the workspace content: application/json: examples: @@ -46713,7 +46713,7 @@ components: example: admin id: type: string - description: The unique identifier for the teammate, Fin or workflow. + description: The unique identifier for the teammate, Fin or workflow. For a deleted workflow, this is the identifier recorded with the rating. example: '12345' conversation_source: title: Conversation source diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index 37d58f53..75a66dda 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -13870,7 +13870,7 @@ paths: schema: "$ref": "#/components/schemas/error" '404': - description: Conversation not found + description: The conversation was not found, or the endpoint is not enabled for the workspace content: application/json: examples: @@ -28711,7 +28711,7 @@ components: example: admin id: type: string - description: The unique identifier for the teammate, Fin or workflow. + description: The unique identifier for the teammate, Fin or workflow. For a deleted workflow, this is the identifier recorded with the rating. example: '12345' conversation_source: title: Conversation source diff --git a/descriptions/2.17/api.intercom.io.yaml b/descriptions/2.17/api.intercom.io.yaml index e105055a..d528c87f 100644 --- a/descriptions/2.17/api.intercom.io.yaml +++ b/descriptions/2.17/api.intercom.io.yaml @@ -21557,7 +21557,7 @@ paths: schema: "$ref": "#/components/schemas/error" '404': - description: Conversation not found + description: The conversation was not found, or the endpoint is not enabled for the workspace content: application/json: examples: @@ -40941,7 +40941,7 @@ components: example: admin id: type: string - description: The unique identifier for the teammate, Fin or workflow. + description: The unique identifier for the teammate, Fin or workflow. For a deleted workflow, this is the identifier recorded with the rating. example: '12345' conversation_source: title: Conversation source From 89982af05421737711041817b6e45cb997544f84 Mon Sep 17 00:00:00 2001 From: Keith Stenson <147769+kstenson@users.noreply.github.com> Date: Fri, 6 Nov 2026 16:01:29 +0000 Subject: [PATCH 3/3] Remove the limited availability wording from the rating docs Co-Authored-By: Claude Sonnet 5.5 --- descriptions/0/api.intercom.io.yaml | 2 -- descriptions/2.16/api.intercom.io.yaml | 2 -- descriptions/2.17/api.intercom.io.yaml | 2 -- 3 files changed, 6 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 584c8aa2..87ba8f15 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -21765,8 +21765,6 @@ paths: - Conversations operationId: rateConversation description: | - Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. - Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`. diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index 75a66dda..1511e04d 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -13756,8 +13756,6 @@ paths: - Conversations operationId: rateConversation description: | - Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. - Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`. diff --git a/descriptions/2.17/api.intercom.io.yaml b/descriptions/2.17/api.intercom.io.yaml index d528c87f..9786aee1 100644 --- a/descriptions/2.17/api.intercom.io.yaml +++ b/descriptions/2.17/api.intercom.io.yaml @@ -21443,8 +21443,6 @@ paths: - Conversations operationId: rateConversation description: | - Limited availability: this endpoint is enabled per workspace. Contact Intercom to request access. - Record a contact's CSAT rating, and an optional remark, on the latest rating request Intercom sent for a conversation. The rating counts in your CSAT reports for the teammate, Fin or workflow that was rated. Only the contact the request was sent to can answer. Pass their Intercom ID as `intercom_user_id`.