support-qa

Here are 2 public repositories matching this topic...

aamirtechs / support-quality-scorecard

A single-file, offline HTML support QA scorecard tool: weighted criteria, auto-fail rules, local browser storage, JSON import and export, and a reviewer calibration report. No account, no per-agent fees.

javascript html offline helpdesk customer-support calibration quality-assurance scorecard single-file support-qa

Updated Oct 23, 2026

aamirtechs / verbatim-rule-tagger

Star

Tag thousands of survey verbatims and ticket comments with your own keyword rules. Transparent, editable, multi-label, with hit counts, co-occurrence and a seeded audit sample. No AI black box, no upload.

javascript text-classification data-cleaning customer-feedback survey-analysis text-tagging cx-analytics browser-tool csv-tools verbatim-coding support-qa keyword-rules

Updated Oct 23, 2026

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